The lowest item matters more than the total
Communication research is unusually clear on one point: it is not the volume of good behaviour that predicts outcomes, it is the presence of a small number of destructive ones. A couple scoring 30 with a zero on stonewalling is in more trouble than a couple scoring 24 evenly.
- • Look at your single lowest item and treat it as the entire project for the next month.
- • Score it again in four weeks — behaviour change here shows up fast, usually within three or four conversations.
- • Have your partner take it separately. The gap between your two scores is the real finding.
What a low score does not mean
A low score is not a verdict on the relationship. Communication skill is trainable in a way that compatibility is not — it is one of the few relationship variables that reliably moves with practice or a handful of sessions with a couples therapist.
FAQ
Should we both take this?
Yes, separately, then compare. Divergent scores usually reveal that one partner experiences a conversation as resolved and the other does not — which is itself the most useful thing this tool can surface.
Is this the Gottman test?
No. It is an educational scale built around the same widely published behaviours (soft start-up, repair attempts, turning toward bids, the four horsemen). It is not a validated instrument and is not affiliated with any research institute.
What score should we aim for?
Aim for no item below 2 rather than a high total. Eliminating the worst behaviour beats improving an already-good one.
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Written by Sam Doshi and the RevenueLab editorial team. We don't sell the data feeds this tool is built on.
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